Billing

What are the different pricing plans?
Our Free account comes with a generous limit of 10000 requests/ day and 60 requests/ minute. Check out our pricing page to view the different plans we provi...
Tue, 15 Oct, 2019 at 2:46 PM
Is it possible to get higher Rate Per Minute or Rate Per Second within the standard plans?
We understand this might be a need for some businesses and we are happy to tailor a custom plan for you. Reach out to us at hello@locationiq.com with your r...
Tue, 15 Oct, 2019 at 2:44 PM
None of your plans fit my requirement. Can I have a custom plan?
Yes, we will be happy to understand your usage and create a custom plan for you based on your requirements. Please write to us on hello@locationiq.com or u...
Wed, 26 Aug, 2020 at 12:46 PM
Can I cancel my subscription for this month and reactivate it for the next month?
Yes, we can do this for you! Please write to us on hello@locationiq.com to help you with the cancellation.
Tue, 24 Mar, 2020 at 6:02 PM
How do I change my billing information?
You billing information, such as your card details can be changed from the user dashboard. Please login to your dashboard and navigate to Billing and click ...
Tue, 24 Mar, 2020 at 6:05 PM
When can I upgrade?
You can upgrade anytime! All upgrades work on a prorated basis. For example, if you decide to upgrade on the 12th day of the month, we will charge you acco...
Tue, 24 Mar, 2020 at 6:43 PM
Can I downgrade my plan in the middle of the month?
You can send us a downgrade request at anytime of the month. However, since all our standard plans run on a on a prepaid monthly basis, the downgrades take ...
Tue, 24 Mar, 2020 at 6:46 PM
Where can I get my invoices?
We're currently working towards including invoices on the user dashboard. At this time, our team will have to share them with you manually. Please ...
Tue, 24 Mar, 2020 at 6:48 PM
I'd like to downgrade my billing for the upcoming cycle. Is this a possibility?
Yes, this is possible. Yes, you can send us a downgrade request at any time of the month. We will help downgrade your account from the following billing cyc...
Wed, 25 Mar, 2020 at 11:32 AM
If I only use one service, will I be charged differently?
No, you will not be charged differently. Our premium plans work on the basis of number of requests made irrespective of the API used.
Tue, 24 Mar, 2020 at 7:26 PM